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Chasing Payment

When you get paid, the sale is complete. When a customer doesn’t pay, they’re hanging on to money that is rightfully yours and you should ask for it. You should have a routine system for following up non-payment that includes letter, email, and telephone, but be prepared to act more quickly if the amount is […]

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Hiring a Debt Recovery or Debt Collection Agency in the UK

Many Business or Creditors can be very apprehensive about hiring the services of a professional debt collection agency to recover unpaid accounts. They are often reluctant because they are concerned about maintaining the relationship with their clients, and how recruiting a debt collector could tarnish that relationship. Firstly, they need to ask themselves is this […]

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A Guide to Charging Orders

Charging Orders can only be obtained against debtors in England and Wales. If you have recently raised a County Court Judgement against a sole trader or an individual debtor and they have not paid, you can then ask the court for a Charging Order to be raised against the debtor. This is a different way […]

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What to do when they won’t pay

Debt Collection guide for small businesses Are your clients late in paying you each month & hold back making payment for as long as possible? Or Do they not even bother to pay you at all? Recent research has proven that this can create serious cash-flow problems for small business owners. This blog will give […]

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Who Is Your Customer?

This may sound like a strange question but a lot of people don’t actually know who their customer is.  The reason for this is – they don’t ask! Even if you’ve known your customer for 20 years you must know their legal entity. The reason for this – if you are owed money and have […]

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