Phone now
0333 800 8919

Reminder Letters for Invoices – Part 2

The second part of our series looks at the final stages of payment reminders.

3. Example of Deteriorating Payments Letter

To be sent when payments from a previously prompt-paying customer have started to deteriorate.

Dear

Amount overdue:
Invoice No:
Date:
Payment terms:
Credit limit:
Account:

You have in the past settled your account promptly but we notice that, in recent months, payments have been received outside the agreed terms and we wonder if there is any special reason for this.

Extended credit is an overhead we cannot afford and prompt payment enables us to keep our costs (and prices) down.

We reserve the right to add costs and interest to this debt under Late Payment of Commercial Debts Regulations 2013, and are legally entitled to do so.

Please send your payment for (amount) today and ensure future payments are made in accordance with our agreed terms of trading.

If you fail to do so we will be left with no other options than to pass this case to our debt collection agents or solicitors for recovery. This will also result in additional charges being added to your account and will affect your ability to obtain goods or services on credit from us.

If for any reason you cannot settle this invoice please call or email me immediately

Yours sincerely

Steven Little
Credit Controller
Email – slittle@debtcollectuk.com

4. Example of Final Notice Letter

To be sent 14 days before referring to legal agents or a collection agency (do not send any further letters, and DO pass the matter to the third party on the date stated in the letter).

Dear

FINAL NOTICE

Amount overdue:
Invoice No:
Date:
Payment terms:
Credit limit:
Account:

We have contacted you on numerous occasions by mail and phone about the outstanding debt of [£ ] which is now seriously overdue.

No further goods or services will be supplied until the account is cleared and, unless payment is received by [ X days from date of letter ], the account will be referred to our debt collection agents or solicitors for recovery. Such action could negatively impact your credit rating and we trust your immediate payment will avoid this.

As stated in our pervious letter should this case be referred to our debt collection agents or solicitors further charges will be added to the original sum, which you will be held liable for.

Once again this is our Final Notice, and we will escalate the matter without contacting you further.

Yours sincerely

Steven Little
Credit Controller
Email – slittle@debtcollectuk.com

This letter should be sent by Recorded Delivery so you know the debtors have signed for it and are aware of the situation.

Its very important that you include your email address on your letters as this is a common way of debtors contacting you these days if they don’t have time to call.