The second part of our series looks at the final stages of payment reminders.

3. Example of Deteriorating Payments Letter

To be sent when payments from a previously prompt-paying customer have started to deteriorate.

Dear

Amount overdue:
Invoice No:
Date:
Payment terms:
Credit limit:
Account:

You have in the past settled your account promptly but we notice that, in recent months, payments have been received outside the agreed terms and we wonder if there is any special reason for this. Continue reading →

Many companies are afraid in the current economic climate to chase their clients for money in fear they may lose them to a competitor. Please remember we are all working to make money and a good customer is a paying customer.

If you have issued an invoice and one of your clients has not paid this its your responsibility to call them to find out exactly what is going on. There maybe a genuine reason for them not paying you and it shows you are on the ball and will not be fobbed off with excuses when it comes to getting paid, even you’re biggest and best clients should understand if you chase them for overdue invoices and you should not be afraid to do this.

The first part of our series looks at the early stages of payment reminders. Continue reading →